Splunk RUM Session data Being Dropped

Incident Report for Splunk Observability Cloud US1

Resolved

This incident has been resolved.
Posted 6 months ago. Oct 25, 2024 - 18:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 6 months ago. Oct 25, 2024 - 15:00 PDT

Update

We are continuing to work on a fix for this issue.
Posted 6 months ago. Oct 25, 2024 - 13:16 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted 6 months ago. Oct 25, 2024 - 11:08 PDT

Update

We are continuing to investigate this issue.
Posted 6 months ago. Oct 25, 2024 - 10:26 PDT

Investigating

A degradation of the ingest path for Splunk RUM is causing < 1% of session data to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.
Posted 6 months ago. Oct 24, 2024 - 22:00 PDT
This incident affected: Splunk RUM (Splunk RUM Ingest).
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