Resolved -
This incident has been resolved.
May 9, 01:23 PDT
Monitoring -
The system has recovered and we are continuing to monitor
May 9, 01:00 PDT
Update -
We are actively implementing backend improvements to address delays in event availability. This multi-step process is expected to take several hours. Engineering teams across regions are coordinating to monitor progress and ensure full functionality is restored. Our next update will be provided by 10:00 AM UTC on May 9, 2025
May 8, 21:35 PDT
Update -
We are continuing to work on the issue. Alert notifications are being sent out on time. A small percentage of the events behind those notifications are delayed being created and are not available to see in the user interface.
May 8, 20:39 PDT
Update -
Efforts to resolve the issue are ongoing, and we’ll continue to share updates along the way
May 8, 19:51 PDT
Update -
We're making steady progress on the fix and will keep you informed as more details emerge
May 8, 18:53 PDT
Update -
We are continuing to work on a fix and will provide updates as more information becomes available
May 8, 17:53 PDT
Update -
We are continuing to work on a fix for this issue
May 8, 16:41 PDT
Identified -
Starting at 10:30a PT some small percentage of alerts may have been delayed by up to 2-3 hours. The root cause is known and a fix is being worked on.
May 8, 15:34 PDT