Splunk Observability Cloud US1 Status

Splunk APM Interface Unavailable

Update - We are actively implementing a fix to restore Splunk APM metrics by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
Jan 28, 2026 - 15:41 PST

Identified - We have identified an issue impacting Splunk APM metrics visibility, where customers may experience missing or incomplete APM data, including Overview dashboards, service-level metrics, Success Rate and Success Rate SLI graphs, and custom dashboards showing no data. Our engineering teams are actively implementing the fix.
Jan 28, 2026 - 15:05 PST

Update - We are continuing to investigate an ongoing issue impacting Splunk APM metrics visibility, where customers may experience missing or incomplete APM data, including Overview dashboards, service-level metrics, Success Rate and Success Rate SLI graphs, and custom dashboards showing no data.
Jan 28, 2026 - 14:41 PST

Update - We are investigating an issue affecting the Splunk APM interface, first detected at approximately 12:40 PM PT. Users may see APM dashboards and service views not loading. Our teams are actively working to resolve the issue. We will share updates as more information becomes available.
Jan 28, 2026 - 14:05 PST

Update - We are continuing to investigate this issue.
Jan 28, 2026 - 13:33 PST

Investigating - We are investigating a major outage of the Splunk APM web application, detected starting at 12:40pm PT. We will provide an update as soon as possible.
Jan 28, 2026 - 13:32 PST

Splunk Cloud Integrations Operational

Splunk Cloud Metric Syncer Operational

Splunk CloudWatch Metric Streams Operational

SSO OIDC Endpoint Operational

Splunk Cloud Pairing Operational

Datapoint Ingest Operational

Splunk Observability Cloud Web Interface Operational

Splunk Observability Cloud API Operational

Alerting Operational

Splunk APM Partial Outage

Splunk APM Ingest Operational

Splunk APM Interface Partial Outage

Splunk APM Monitoring MetricSets Operational

Splunk APM Troubleshooting MetricSets Operational

Splunk APM Trace Data Operational

Splunk APM Tag Spotlight Operational

Splunk APM Business Workflows Operational

Splunk APM API Operational

Splunk AlwaysOn Profiling Ingest Operational

Splunk AlwaysOn Profiling API Operational

Splunk AlwaysOn Profiling Interface Operational

Splunk AlwaysOn Profiling Data Operational

Splunk RUM Operational

Splunk RUM API Operational

Splunk RUM Example Sessions Operational

Splunk RUM Ingest Operational

Splunk RUM Interface Operational

Splunk RUM Metrics Operational

Splunk RUM Monitoring MetricSets Operational

Splunk RUM Session Details Operational

Splunk RUM Tag Spotlight Operational

Splunk RUM Troubleshooting MetricSets Operational

Session Replay Ingest Operational

Session Replay API Operational

Session Replay Processor Operational

Log Observer and Log Observer Connect Operational

Splunk Log Observer Ingest Operational

Splunk Log Observer API Operational

Splunk Log Observer Metrics Operational

Splunk Log Observer Interface Operational

Log Observer Connect Certificate Operational

Log Observer Connect Search Operational

Log Observer Connect Services Operational

Splunk Incident Intelligence Operational

Splunk Incident Intelligence Interface Operational

Splunk Incident Intelligence Ingest Operational

Splunk Incident Intelligence Alerting Operational

3rd Party Services Operational

AWS ec2-us-west-2 Operational

AWS elb-us-west-2 Operational

AWS s3-us-west-2 Operational

PagerDuty Notification Delivery Operational

PagerDuty Events API Operational

Slack Notifications Operational

Splunk Synthetics Monitoring Operational

Splunk Synthetics Monitoring API Operational

Splunk Synthetics Monitoring Interface Operational

Splunk Synthetics Monitoring Test scheduler Operational

Splunk Synthetics Monitoring Results processing Operational

Splunk Synthetics Monitoring Runners Operational

Splunk Observability AI Assistant Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2026

Unresolved incident: Splunk APM Interface Unavailable.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

SSO Authentication Issues with Azure Entra ID

Resolved - The issue has been identified and resolved.
Jan 22, 06:01 PST

Update - We are continuing to investigate this issue. Please refer to the Workaround posted in our update from 15:50 UTC.
Jan 21, 15:41 PST

Update - We are continuing to investigate this issue.
Jan 21, 14:39 PST

Update - We are continuing to investigate this issue.
Jan 21, 11:17 PST

Update - Our engineering teams continue investigating this service disruption in search of a permanent solution for the SSO Authentication issues. The workaround mentioned in our previous update remains as the best course of action to mitigate immediate impact.
Jan 21, 10:18 PST

Identified - We have identified a workaround that can help restore access while we continue investigating the root cause.

Workaround
Organizations with SSO enabled have a local administrator account that can sign in without SSO. Administrators can use this account to:

1. Sign in to Splunk Observability using email and password (local login)
2. Invite affected users to the organization
3. Enable invited users to sign in using email and password (local login) as a temporary alternative

We have validated this process internally and confirmed it is working as expected.

Next step
* If you need assistance applying this workaround, please contact Splunk Customer Support.

We will continue to monitor the situation and provide updates as additional information becomes available.
Jan 21, 07:49 PST

Update - We are continuing to investigate this issue.
Jan 21, 06:26 PST

Update - We are continuing to investigate this issue.
Jan 21, 05:50 PST

Investigating - Starting at 03:12 AM Pacific Time, customers using Azure Entra ID for Single Sign-On (SSO) may be unable to log in to Splunk Observability. We are actively investigating now.
Jan 21, 04:24 PST

Jan 21, 2026

Charts not Loading

Resolved - This incident has been resolved.
Jan 21, 05:33 PST

Update - We are continuing to monitor for any further issues.
Jan 21, 05:28 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 05:05 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 21, 05:02 PST

Investigating - Starting at 3:57 AM Pacific Time, charts may not be loading for all customers. New dimension updates may be delayed. We are investigating and will provide an update shortly.
Jan 21, 04:48 PST

Datapoints Being Dropped

Resolved - Datapoint ingest for new metric time series was affected between 2:10 AM PST and 2:45 AM PST. There was partial data loss for new metric time series during that time period. This situation is now recovered.
Jan 21, 02:58 PST

Jan 20, 2026

No incidents reported.

Jan 19, 2026

Hosts Infra Navigator View may not be loading properly

Resolved - Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.
Jan 19, 12:10 PST

Update - We are continuing to investigate this issue. We have confirmed that the issue does not impact Datapoint Ingest at this time.
Jan 19, 11:26 PST

Investigating - We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.
Jan 19, 10:47 PST

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

Monitoring Metric Sets and Org Metrics Ingestion is Delayed

Resolved - This incident has been resolved. On further investigation, the ingestion delay for monitoring metric sets and org metrics was only 2 minutes during the incident.
Jan 16, 10:05 PST

Identified - We are continuing to work on a fix for this issue.
Jan 16, 08:27 PST

Investigating - The issue started from 10:30 PM PST on January 15, 2026. The root cause is identified and a fix is in development. Only monitoring metric sets and org metrics data ingestion is delayed, there is no data being dropped.
Jan 15, 22:30 PST

Jan 15, 2026

Jan 14, 2026

Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity

Resolved - The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.
Jan 14, 10:45 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 10:28 PST

Update - Teams are continuing to work diligently, and progress is being made in applying the fix.
Jan 14, 09:26 PST

Identified - Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress.
Jan 14, 08:45 PST

Update - We are continuing to investigate this issue.
Jan 14, 08:04 PST

Investigating - Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.
Jan 14, 07:22 PST