Splunk RUM Metrics, Monitoring MetricSets, Session Data and Trace Data being Dropped

Incident Report for Splunk Observability Cloud US1

Resolved

This incident has been resolved.
Posted 2 months ago. Jun 05, 2025 - 12:10 PDT

Update

We are continuing to monitor for any further issues.
Posted 2 months ago. Jun 05, 2025 - 11:56 PDT

Update

We are continuing to monitor for any further issues.
Posted 2 months ago. Jun 05, 2025 - 11:46 PDT

Update

We are continuing to monitor for any further issues.
Posted 2 months ago. Jun 05, 2025 - 11:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 months ago. Jun 05, 2025 - 10:51 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 10:44 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 10:33 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 10:18 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 09:55 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 09:45 PDT

Investigating

We are currently investigating this issue.
Posted 2 months ago. Jun 05, 2025 - 09:23 PDT

Update

We are continuing to monitor for any further issues.
Posted 2 months ago. Jun 05, 2025 - 09:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Data related to Splunk RUM is no longer being dropped but may be delayed.
Posted 2 months ago. Jun 05, 2025 - 08:32 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted 2 months ago. Jun 05, 2025 - 08:30 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 08:20 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 08:01 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 07:48 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 07:39 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 07:12 PDT

Update

We are continuing to investigate this issue.
Posted 2 months ago. Jun 05, 2025 - 07:06 PDT

Investigating

A degradation of the ingest path for Splunk RUM processing pipeline is causing Monitoring MetricSets, Session Data, Trace data and other data related to RUM to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.
Posted 2 months ago. Jun 05, 2025 - 06:02 PDT
This incident affected: Splunk RUM (Splunk RUM Ingest, Splunk RUM Metrics, Splunk RUM Monitoring MetricSets, Splunk RUM Session Details, Splunk RUM Troubleshooting MetricSets, Session Replay Ingest).